RBS WorldPay only provides our customers with the ability to process online payments. We do not own or hold information about the goods/services you have ordered or their delivery status, and cannot provide refunds or cancel your order for you.
If you have a query regarding your order, please Contact the Store remembering to include your transaction confirmation email with your query. You should find the store contact details on the store's website, the store purchase receipt, and on the transaction confirmation email.