Contact Us
New customers
Contact one of our eCommerce Advisors, to guide you through our payments solutions and answer any questions you have about RBS WorldPay's products, services and procedures.
Phone from the UK: 0870 366 1290
Phone internationally: +44 (0)1268 500 615
Existing customers
We offer both customer service and technical support to all of our international customers.
Phone from the UK: 0870 366 1233
Phone internationally: +44 (0)1223 258 493
New customers
Contact one of our Advisors, to guide you through our payments solutions and answer any questions you have about RBS WorldPay's products, services and procedures.
Phone from the UK: 0800 01 01 66
Phone internationally: +44 (0)1423 700 625
Existing customers
We offer both customer service and technical support to all of our customers.
By telephone: +44 (0)845 761 6263
New customers
Contact one of our Consultants, to guide you through our payments solutions and answer any questions you have about RBS WorldPay's products, services and procedures.
Phone from the UK: 0845 301 6251
Phone internationally: +44 (0)1268 500 615
Existing customers
We offer both customer service and technical support to all of our corporate customers.
Phone from the UK: 0870 366 1233
Phone internationally: +44 (0)1223 258 493
High Capacity Gateway Enquiries: +44 (0)1932 690 237
For an explanation of how paying through RBS WorldPay works, and for information on the status of your payments for purchases made at one of the shops that uses the RBS WorldPay Payment Service, please visit our:
We do everything we can to make sure our customers get the best possible service.
We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.
Journalists who would like further information on RBS WorldPay, or who would like to arrange for an interview and/or other contributions, are invited to contact:
